Return & Refund Policy

Last Updated: September 23, 2026

We want you to be satisfied with your purchase. This Return & Refund Policy explains the conditions under which products may be returned or refunded.

1. Return Eligibility

Products may be eligible for return if they are unused, unworn, undamaged, and returned in their original packaging, where applicable.

2. Return Period

A return request should be submitted within the return period specified by our store after the product has been delivered.

3. Items That Cannot Be Returned

For hygiene, safety, or other reasons, certain products may not be eligible for return. These may include products that have been used, damaged by the customer, or customized specifically for the customer.

4. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. Please provide your order details and photographs of the product so that we can review the issue.

5. How to Request a Return

To request a return, contact us with your order number, product details, and reason for the return. We will provide instructions on how to proceed if your return is approved.

6. Refunds

Once a returned product has been received and inspected, we will determine whether it qualifies for a refund. Approved refunds will be processed using the applicable payment method or another agreed method.

7. Shipping Costs

Return shipping costs may be the responsibility of the customer unless the product received was damaged, defective, or incorrect.

8. Exchange

Where applicable, we may offer an exchange for an eligible product instead of a refund, subject to product availability.

9. Refund Delays

Refund processing times may vary depending on the payment method and financial institution. If you have not received your refund within the expected period, please contact us.

10. Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Website: https://ecommerce.uzairrao.com/

Email: [Enter your business email address]

Business Name: [Enter your store or business name]

Location: Pakistan